"Echte Salzburger Mozartkugel."

Recipe since 1890.



Confiserie Josef Holzermayr

General Terms and Conditions

We only work according to our following terms and conditions, which the purchaser acknowledges by ordering the goods from this website.

1. Order
An order can only be executed if the ordering party has completed the order form completely and correctly.

2. Data privacy
Insofar as we have to collect and store personal data in order to process and carry out an order, we secure their strictly confidential treatment in accordance with the statutory provisions. The customer agrees that the data disclosed in the context of the order and the order processing will be collected, processed, stored and used for the purposes of our accounting as well as for internal market research and marketing purposes. The data is used by us to comply with legal regulations, to process payment transactions and for advertising purposes.

3. Prices, shipping costs
The shipping costs listed on the website (Kassa) apply when ordering via the Internet. We charge a shipping fee, which includes the weight, the packaging, the handling and the transport route of the goods. From a certain value of goods we ship free of charge. The prices of the day of ordering apply. For deliveries within Austria or Austria. 10% VAT will be levied on the invoice amount to private individuals within the EU.

4. Paying
Payment is made by credit cards via PayPal or Klarna. The credit card will be charged immediately after ordering. The credit card data will not be stored by us in any form. The terms of use and data protection of the company PayPal bwz apply. Klarna. Your personal data cannot be viewed by any third party. A further possibility of payment is by bank transfer/payment in advance or on account of Klarna.

Simple: Pay with just 2 clicks, without entering bank or credit card details (your PayPal account only needs to be set up once).

Secure: Your bank and credit card details will not be passed on to third parties. By the way, paying with PayPal is always free of charge for buyers.

Payment with PayPal works so easily and quickly: After selecting the payment condition “PayPal”; and sending your order to holzermayr. at, you will automatically be forwarded to the secure payment form of PayPal. Please log in if you already have a PayPal account. Otherwise, click Set up Account and follow the instructions.

By the final confirmation of your PayPal payment, the amount will immediately be credited to the company Josef Holzermayr. For more information on PayPal security, please visit www. paypal. at.

5. Reservation of ownership
The goods remain the property of Josef Holzermayr until full payment of the purchase price and the shipping costs stated in the checkout area. The customer is not entitled to dispose of these items without our prior express consent and bears the full risk for the goods entrusted to him in all respects, in particular also for the risk of loss, loss and deterioration.

6. Place of performance, transfer of risk, due date
Josef Holzermayr fulfils its contractual obligations by sending the goods to the address indicated by the buyer. Place of performance is Salzburg. The transfer of risk and the due date of payment shall take place when the goods are handed over to the transport company. The choice of the transport company is the responsibility of Josef Holzermayr, whereby the transport route can be determined by the customer.

7. Shipment as far as possible
The company Josef Holzermayr is only obliged by the purchase contract to ship as far as possible. In cases of force majeure, operational disruptions, operating restrictions, traffic obstructions or other delivery difficulties of any kind, Josef Holzermayr is entitled to withdraw from the purchase contract in whole or in part. The company Josef Holzermayr reserves the right to ship goods in midsummer (July/August), because due to the high temperatures a faultless delivery cannot be guaranteed.

8. Deficiencies
Defects occurring without adverse legal consequences for the customer, who is a consumer within the meaning of the Consumer Protection Act, would be associated with omission – as far as possible on delivery or after becoming visible. If the customer is an entrepreneur within the meaning of the Consumer Protection Act, he must immediately check the delivered goods or services on receipt for completeness, correctness and other freedom from defects and report any defects in writing without undue delay, but no later than five working days after receipt of the goods or services, in the event of any other loss of all claims to which he is entitled in the case of a proper examination of recognizable defects. Returns excluded, as chocolate is a foodstuff.

9. Repayment for damages
We assume no liability for damages for whatever legal reason, in particular due to delay, impossibility of performance, positive breach of claims, culpability in the conclusion of the contract, consequential loss of defects, defects or unlawful acts caused by slight negligence on the part of us or persons for whom we are responsible. Customers who are entrepreneurs within the meaning of the Consumer Protection Act must prove the existence of gross negligence or intent. In the case of contracts with consumers, this exclusion of liability excludes damage to the person and to items taken over for processing.

10. Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must contact us [Name, address, telephone number, fax number, email address of the company, order number and ordered goods] inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). [If you give the consumer the choice to electronically fill out and submit information about their cancellation of the contract on your website, please include the following:] Fill in and submit electronically. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email). To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

10.1 Consequences of cancellation
If you cancel this contract, we have made all payments to you that we have received from you, except delivery costs, to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this repayment.

11. Exclusion of liability
This website and the descriptions and prices contained therein are compiled by us with the greatest care. Nevertheless, we cannot assume any liability for possible printing errors, technical changes to the goods or for the continued ability to deliver all goods.

12. place of jurisdiction
The exclusive place of jurisdiction for disputes arising from and in connection with the purchase contract, including its existence and after its termination, is the competent court in Salzburg. The company Josef Holzermayr can also sue the buyer before the court responsible for the seat of the buyer. The place of jurisdiction for all disputes arising directly or indirectly from the contract shall be the local and competent Austrian court for 5020 Salzburg. If the customer is within the meaning of the KSchG, this place of jurisdiction shall only be deemed to have been agreed if the customer has his domicile, habitual residence or place of employment in this place of jurisdiction or if the customer lives abroad. We are also entitled to sue the customer at his general place of jurisdiction.

13. Applicable law
Austrian law applies to the sales contract, excluding reference standards and the UN Convention on the International Sale of Goods.

Orders can only be placed by persons who have completed the age of 18 years.